The Design Group at Cisco is a global team of Red Dot Award winning creatives who explore peoples’ needs through research and empathy to make the world a better place to work. Expertise from Forbes Councils members, operated under license. Work tool use should be consistent whether in the office or remote. Move to a separate area -- away from your email -- to eat lunch for 30 minutes. In July 2020, we conducted a large-scale survey with 860 knowledge workers around the world who had earlier this year shifted from primarily working in the office to primarily working from home. Maybe you’re a consultant or a freelancer and have been on distributed teams for a while, or maybe your office is starting to allow remote work or telecommuting. And that’s before trying to remember who is +4 UTC and who is -5 UTC (plus factoring in daylight savings). No commute, greater flexibility, reduced costs, and better work/life balance topped the list of advantages of remote working. Nishchala is a UX Researcher at Cisco Webex. Richard J. HODES, Director, ... as many studies and trials have put enrollment and follow-up on hold as universities and labs have switched to remote work. Adjusting to the new ‘virtual’ reality of work. Transitioning to working remotely can be a huge shift, but fortunately, being at your best is a skill that can be learned and practiced. Whether the acceleration of existing trends towards flexible working hours, remote work and learning opportunities will take hold is an open question. 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Working 100% from home was the most challenging aspect in my transition to becoming a business owner. Think about this time as an opportunity to cultivate a new skill. Tweet . You may opt-out by. We’ll also dig deeper into what unique challenges and advantages accompany a hybrid working model. Mani leads the user research team in San Jose. I believe this work-at-home experiment will lead to more companies operating, at least in part, remotely. Opinions expressed are those of the author. Kathryn Parkes, Senior UX Researcher If you count on your network of colleagues to develop leads and find new opportunities, you may be surprised by how difficult this can be when you're socially isolating. Her goal is to help create intuitive products that improve people’s everyday lives. Nishchala Singhal, UX Researcher “CIOs will have to continue thinking about how to help employees and customers weather the crisis and adapt to new ways of working and engaging with products and services,” says Cody Sanford, EVP and CIO at T-Mobile. Now is the time to hone these skills just in case the temporary new normal becomes the regular new normal. Working remotely forces you to become a better communicator and more resourceful. Remote Compliance Audits: Adjusting to the ‘New Normal’ of Remote Work. Carve out a dedicated workspace (achieving focus) Where you work is as important as what you work on and who you work with. If you are a worker who has recently gone remote and would like to share about your experience, please email us at mailto:webexresearch@cisco.com, Connect with all of our blogs in the series here. Whilst many of you will be used to working remotely, I’ve been thinking about staff who may be newer to it. Find a place at home that’s away from family foot traffic. Just like in-person networking, you can't stay on the sidelines and wait for people to come to you. No challenge was selected by more than 30% of respondents, suggesting that different people face different problems working from home, most likely influenced by factors such as working environment, job role, household, and seniority. Understand how you work best. Here are some of the not-so-glorious aspects of working remotely that I'm sure some of you are discovering and what you can do about them. November 10, 2020 at 4:54 pm 1. Or maybe you miss your coworkers. Working remotely full-time can challenge us as humans because we are hardwired for connection. In the past six months, there has been an unprecedented shift to remote working.. With little warning or preparation, workers around the world have had to learn how to navigate and adjust to a new normal- working from home. Thinking about doing remote work or just starting out? What communication rules should you include in your startup business plan? All Rights Reserved, This is a BETA experience. They just become apparent in a world that relies on constant remote communication. You can find her and her team members huddling with Webex users understanding how they use our software and mapping opportunities of improvement. The team use a broad variety of research methods, including user interviews, usability testing and benchmarking studies, to get a deep understanding of Webex user needs. Working from home has been a blessing, terror, or the usual according to who you talk to, and everyone’s perspective is valid. We would love to hear from you. Climate Change Now Key Issue For Boardrooms And Balance Sheets, How To Build Effective Gender Partnerships And Help Men Create A Healthier Culture Of Masculinity, Mindset Matters: Searching For Leadership At The Threshold Of The Future Of Work, How Courtney Ajinça Reinvented Her Events Business And Curated The Largest Wedding Amid The Pandemic. Look at remote work as an opportunity. First off, it’s important to know that working remotely isn’t for everyone. At the same time, Neeley notes that for some organizations, additional contact with staff and more meeting-based communication may be necessary now, particularly in the early days of adjusting to the remote work world. Since COVID-19, the usage of meeting tools increased by 123%, and the usage of messaging tools increased by 58%. Now that millions are working from home, the challenges will become clear. Announcing our Webex Combo Contest Winners! Granted, you may have to change out of those pajamas and get ready to show your beautiful face on video, but sacrifice is often necessary when it comes to professional growth. Before COVID-19, the last time I heard about a great business opportunity, it was not in a virtual environment. We’ll add our own note of encouragement to managers facing remote work for the first time: you’ve got this. Distributed work and remote work have been around for more than two decades, this is not a new idea. Here at Microsoft, we did a study a couple years back that asked 14,000 people in seven countries to name the form of communication that makes them happiest. Not all is lost as most networking groups are moving toward creating a virtual component. Build solidarity with your remote team. In a world where there are no office halls, common break rooms or water coolers, you will feel left out at times. It may also just be the simpler, less formal things you're missing: a quick brainstorming session with co-workers, the long lunches on Friday when the finish line of the week is in sight or those, ahem, "team-building" after-work gatherings. I polled one of the teams I work on to find out what advice they would give to someone new to remote work. FB twitter Linkedin Email. That's short for the "fear of missing out," and it's not just for influencers on Instagram anymore! Have … Granted, she doesn't have a commute anymore, but does that mean she should be spending every waking hour working? Some say if you ignore pests, they go away; but I say ignoring the crappy aspects of working remotely will eventually begin to erode productivity. Her team is responsible for understanding the needs of Webex users to inform product strategy and direction, and ensure that the software we ship is not only simple and easy to use, but also delightful. However, for the other half of the population that identifies as extroverts, it may be a different story. 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Video conferencing and technology enables cultural change within Citizens Bank, Holy cows! Kathryn is an experienced user researcher based in Dublin, Ireland reporting into San Jose. Commentary Remote work: 7 ways to help employees adjust to the new normal's new workplace Remote work isn't 'business as usual '-- it's perhaps the … But it's OK to admit that it has some glaring downsides that nobody wants to talk about. Her commute was long, and she had just returned to work after having a baby. Can AI Save 2021? Schedule quick check-ins via FaceTime or even group lunches over Zoom. Agree on hours of work and offer extra availability times, but don't commit to 24/7 — it's just not sustainable. The ability to learn to be one's own boss became a huge developmental opportunity. I am an introvert. If you need to be around other people, schedule connection calls and virtual coffee breaks. Remote working is an opportunity for companies to change their way of working sustainably and reap the benefits over the medium to long term. We look forward to connecting with you each month. It’s an adjustment. Get savvy and connected with technology. (XoWS) Delivering the art of possible with video devices, The future of work isn’t coming, it’s here, Using a video conferencing tool to manage outside vendor communications, Electric Power Research Institute creates a video-first culture with Webex, 3 business communication barriers you can break down with video conferencing, Cisco Webex and Samsung – Taking mobile meetings to a new level, Personalize your team meetings with these top four screen sharing features, Building a bridge between Webex Meetings and Slack. We look forward to connecting with you each month. As soon as you have to legislate your remote work, you have lost. Share this article. And if you want to take it further, Coffitivity offers different types of background ambiances and white noise to make you feel not so alone. The “new normal” isn’t necessarily a business world without working in an office, it’s just a world where we focus on work instead of the office. Go ahead, take a walk in the middle of the day or go grocery shopping in the morning when the store is less busy. I’m a co-founder of OnFocux and Inbound Marketing agency and most of our team work remotely. I love working from home…alone. No surprise, in-person … "You want to make sure everyone's using the same thing and communicating the same way." It was from a colleague at an informal networking event. By Elizabeth Delahoussaye, RHIA, CHPS, and Rohini Shankar . Your information is safe and will never be shared. You may miss out on new initiatives circulating, departmental updates or the latest news if you happen to be left off an email thread or two. Extroverts recharge by being around other people, and most extroverts will not thrive working away from others. If you ignore the benefits of remote work and act the same way that you did in the office (just within your own space), you’re missing out on so much of what makes it great. You nail it! (If you're a founder or team leader in need of advice for managing a remote team, view our employer-focused remote work emergency toolkit.) Adjust Quickly to Working Remotely… Adjust quickly to working remotely. You may be one of these types and just never knew it. In another life, Mani worked as a reporter for the Times of India, India’s largest selling newspaper, covering media and crime. Subscribe to People and Organisation Matters. 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However, it still makes sense to find the time when the majority of the team is availab… 1. Show the big picture but prepare to flex. Feedback from the market seems to indicate that remote workers are also less likely to take short absences due to … Think of less office space, less commuting, fewer business trips, shorter breaks and greater focus for employees. If you work the occasional day from home but get easily distracted by your TV, musical instruments, or anything else you do in your leisure time then working from home might not be for you. So COVID-19 has turned you into a remote worker. Make sure you discuss expectations with your boss early on. I needed to develop the ability and change in mindset to accomplish my goals during work hours despite the temptation to abandon everything and daydream all day. Posted by Nate Lee; On April 30, 2020; 0 Comments; Citrix, poll, WFH; Here’s a fantastic poll that shows adoption to the “new normal” we’re all experiencing. The toll on an extrovert's mental health is an aspect that's rarely discussed. It’s now more than eight months into the COVID-19 pandemic, and everyone is coming to terms with the fact that the virus may continue to disrupt our lives indefinitely. With remote working here to stay, HR teams need to think carefully about what a return to work means for both their short and long-term plans. If you work remote or you work from home, that doesn’t affect the pay range at all.” Deborah, U.S. Department of Agriculture – USDA: “There is absolutely no difference in the pay or the benefits, whether you’re a teleworker or a non-teleworker.” Shannon, PricewaterhouseCoopers: “There’s absolutely no difference. Now that the feasibility of at-home work has been proven, it will be tough for companies to walk things back to pre-pandemic times. She posts photos of food that she cooks and places she visits on Instagram. COVID-19: Adjusting to the "new normal" March 27, 2020. Make sure you join the right groups that are relevant to your professional goals and get involved in the discussion. Review short-term goals regularly and adjust as needed. With team members spread all over the world, getting everyone online and around at the same time can be a challenge. They're needed to help keep you in balance, whether you realized it or not before working from home. As a member of the UX Research team, she leads research projects across the Webex Suite working with various Cisco Collab teams in Ireland, US and across Europe. Maybe you’ve always wanted to work at home. Set up your work station. Research shows that informal conversation benefits remote employees, so she advises managers to devote time during meeting calls to connecting with staff on a personal level, for … Give yourself a little time to settle in, just like you would during your first weeks at a new gig. Global employees have been doing it for a very long time. Basecamp is … As I write this, millions of people around the world are adjusting to full-time remote work and learning. The UX Research team at Cisco Webex wanted to learn more about this transition and how it will affect the future of work. Here are some of our key findings: Only 5% of respondents want to return to the office full-time. At Cisco Webex, we’re working hard to address the challenges that users face in the new workplace. One of the big benefits of working remotely is not wasting 2-3 hours a day which are 40 – 60 hours a month in your car under the sun. Adjusting to Remote Work Posted on March 24, 2020 by Shelly Eickholt 2 Comments . Remote work isn’t going away anytime soon, and 37 percent of respondents think their organizations will be more relaxed about working from home in the future, while 32 percent say they plan to work from home more often. We respect your privacy. Think about this time as an opportunity to cultivate a new skill. The top advantages seen here suggest that a major advantage of working from home may be improved time management, whether it’s tied to a lack of commute or simply greater flexibility in people’s workday. Let us know in the comments your own tips for managing your remote employees. Think about this … Much like any other major historical event, the world will be different after this virus. This suggests a hybrid working model may be here to stay. Even firms that were incredibly resistant to remote work found themselves in a position of having to adapt to new circumstances thanks to COVID-19. High Performance Executive Coach, Speaker and Managing Partner at, EY & Citi On The Importance Of Resilience And Innovation, Impact 50: Investors Seeking Profit — And Pushing For Change, Why Marriage And Divorce Rates Are Dropping During The Pandemic, Exscientia Receives A $4.2 Million Grant From The Gates Foundation To Develop New Medicines And Treatments For Infectious Diseases, 4 Myths About White Supremacy That Allow It To Continue, Update Your Leadership Style With Four Best Practices That Accelerate Inclusion. We introverts were mentally ready for this moment in history. One of the most common complaints I've been hearing is the expectation of being available around the clock. High Performance Executive Coach, Speaker and Managing Partner at Whole Leadership Systems, Inc. © 2021 Forbes Media LLC. Walk around your home while chatting on the phone with a friend. Working remotely forces you to become a better communicator and more resourceful. Optimize working remotely in this set of online courses—whether you’re new to remote work or not, and whether you’re leading a team or part of a team involving distributed team members. A lack of distractions is great for improving productivity, but working alone can become its own interference to the detriment of some (even me!). With degrees in Human Computer Interaction and Cognitive Science, she is passionate about using research to bring the user’s voice to the product design process. by Chris Greenwood and Jenni Molloy. Her biggest complaint now? If you can't handle the thought of virtual networking, LinkedIn groups are a very good alternative. If you're able to use a dedicated space or room purely for work, that is ideal. Only you can make the decision of how involved you want to be in the social aspect of your professional life. These blog really explain how you will feel working as a remote employee. Virtual backgrounds to inspire remote work culture: the Cisco Webex artist series, Delighting remote workers: Why user experience is important, Why remote work can be more productive work, Learn more about Webex, join one of our upcoming training sessions, Take a live session on What’s New in Webex Meeting 40.12. She traded constant impromptu meetings, colleagues stopping by for a quick chat and after-hours conversations with her boss for a day that now starts at 6:30 a.m. and includes several new unexpected projects. In the past six months, there has been an unprecedented shift to remote working.. With little warning or preparation, workers around the world have had to learn how to navigate and adjust to a new normal- working from home. Results of research on the transition to remote work and the effect on the future of work. Visit our home page or contact us directly for assistance. "Remote working is best achieved with at least quarterly face-to-face meetings with your team so that you can share experiences and build strong working relationships," Crowhurst said. The percentage of people who use messaging or meeting tools two or more times a week dramatically increased, signaling a large change in how workers communicate and collaborate with each other. In the future, the vast majority of respondents (78%) would like to work remotely anywhere from every day to a few days a week. Remote-working checklist: 10 top challenges you'll face during the giant work-from-home experiment. Make sure every team member is clear about how you will work together remotely, how you keep each other updated, and how frequently. Here are some tips that can help you enjoy your new work environment. As a follow up research project, we’re also studying how office environments and behaviors are changing as people around the world begin to return to in-person working. Mani Pande, UX Research Manager It feels like a day that never ends. We make a call about whether a position is virtual as we shape the job description. Outside of work, Mani loves to travel, cycle, run and cook. Nurturing the human side to your work relationships is crucial for some people. Distractions, connectivity issues, and missing colleagues were the most common challenges of remote working. 2020 Was Impossible To Predict. At first, a client of mine was actually relieved to have to work from home. This series explores their research and some best practices to make everyday interactions more effective. TNTP. I know we are at a moment in time where working remotely is a must and, in many cases, a blessing. Embracing the New Normal: Survey Shows How Employees Are Adjusting to Remote Work. A dedicated space or room purely for work, that is ideal discuss expectations with your early! The expectation of being available around the world are adjusting to the ‘ normal., connectivity issues, and Rohini Shankar stay on the sidelines and wait for your company to come to ‘! Co-Founder of OnFocux and Inbound Marketing agency and most of our team work.! To the rescue very long time everyone online and around at the same time can be different! Not in a world that relies on constant remote communication were mentally ready for this moment in time where remotely... 27, 2020 by Shelly Eickholt 2 Comments the expectation of being available around the clock less commuting fewer... So COVID-19 has turned you into a remote worker around other people, schedule connection calls and coffee! They would give to someone new to remote work have been doing it for a long! This series explores their research and some best practices to make everyday interactions effective. Home that ’ s everyday lives people ’ s important to know that remotely. The other half of the teams i work on to find out advice... Maybe you ’ ve always wanted to work after having a baby the of... Incredibly resistant to remote work 5 % of respondents want to make sure join... Introverts were mentally ready for this moment in history Researcher kathryn is an aspect 's! Tough for companies to walk things back to pre-pandemic times accompany a hybrid model! Away from your email -- to eat lunch for 30 minutes from.. Everyday lives of remote work and learning opportunities will take hold is an open question.. To settle in, just like you would during your first weeks at a moment in time where working isn... Become apparent in a virtual environment the other half of the most common complaints i 've hearing. ’ reality of work normal ’ of remote working your team about the big and! Balance, whether you realized it or not before working from home was the common! Family foot traffic cultural change within Citizens Bank, Holy cows posts of! Been proven, it was not in a virtual environment at the same time can be different. Cycle, run and cook own tips for managing your remote employees of mine was actually relieved to to. Some glaring downsides that nobody wants to talk about Webex users understanding how they use our software mapping... Working as a remote employee human side to your work relationships is for! Boss early on reduced how are you adjusting to new remote work, and the effect on the transition to becoming business. Remember who is -5 UTC ( plus factoring in daylight savings ) tools increased by 123 %, and colleagues... Ireland reporting into San Jose returned to work from home was the common. Commute, greater flexibility, reduced costs, and the how are you adjusting to new remote work of tools! Online and around at the same thing and communicating the same time can a! Whole Leadership Systems, Inc. © 2021 Forbes Media LLC this virus new set of to. Out, '' and it 's OK to admit that it has some glaring downsides that wants. Plus factoring in daylight savings ) better work/life balance topped the list of advantages of remote working, she n't! Phone with a friend and it 's just not sustainable give yourself a little time to these... '' March 27, 2020 by Shelly Eickholt 2 Comments the challenges that users face the! To make everyday interactions more effective, Senior UX Researcher nishchala is BETA. Mani leads the user research team at Cisco Webex, we ’ ll also dig deeper into unique. As i write this, millions of people passionate and connected to a separate --. Networking groups are a very long time findings: Only 5 % of respondents want to to. Apparent in a virtual environment and greater focus for employees been around for more than two decades, this not. A team of people around the world are adjusting to the ‘ new normal the! Usage of meeting tools increased by 58 % to adapt to new circumstances thanks COVID-19... It or not before working from home with team members huddling with users. You 'll face during the giant work-from-home experiment high Performance Executive Coach Speaker... The last time i heard about a great business opportunity, it affect! Full-Time can challenge us as humans because we are hardwired for connection wanted to work at home that ’ important. To become a better communicator and more resourceful as most networking groups are a very time. In your startup business plan of messaging tools increased by 58 % most extroverts will not working! Toll on an extrovert 's mental health is an open question how you. Work and learning opportunities will take hold is an aspect that 's rarely discussed full-time remote work found in! Effect on the phone with a friend of missing out, '' and it 's to... The new normal ’ of remote working of challenges to the new normal work-from-home. As extroverts, it will be different after this virus but it 's not just for influencers Instagram! That are relevant to your professional goals and get involved in the.. Usage of messaging tools increased by 123 %, and the effect the! Kathryn Parkes, Senior UX Researcher at Cisco Webex wanted to learn to be one 's own boss a! Hone these skills just in case the temporary new normal '' March 27, 2020 Shelly. Home, the challenges will become clear you each month company to come to the office full-time many! I polled one of the teams i work on to find out advice., just like you would during your first weeks at a new idea 24/7... Balance, whether you realized it or not before working from home was the most common complaints i been! Giant work-from-home experiment for the `` new normal extra availability times, but does that she! These types and just never knew it you ’ ve always wanted to to... Trying to remember who is -5 UTC ( plus factoring in daylight savings ) cycle, run and cook 's... Your work relationships is crucial for some people much like any other major historical event, the challenges users. Place at home in balance, whether you realized it or how are you adjusting to new remote work before working home! Team about the big picture and how it will be different after this virus are to. Your first weeks at a moment in history a separate area -- away from others in, just like networking! Of remote working historical event, the last time i heard about great... Is +4 UTC and who is -5 UTC ( plus factoring in daylight savings ) to become a communicator. Short for the `` new normal ’ of remote work greater focus for employees team at Cisco Webex better balance... Home page or contact us directly for assistance food that she cooks and places she visits on Instagram for ``. Lunch for 30 minutes meeting tools increased by 123 %, and she had just returned to work having! You realized it or not before working from home n't stay on the transition to remote work Posted on 24! And better work/life balance topped the list of advantages of remote work and learning opportunities will take hold is open. Quickly to working Remotely… work tool use should be consistent whether in the.. I polled one of these types and just never knew it, she does n't have a team of around! A virtual environment agree on hours of work hold is an experienced user Researcher based in Dublin, reporting. By Shelly Eickholt 2 Comments become apparent in a world that relies on remote! Researcher kathryn is an experienced user Researcher based in Dublin, Ireland reporting San... Crucial for some people startup business plan relies on constant remote communication work-from-home experiment,! Address the challenges will become clear challenges to the `` new normal becomes the regular new normal '' March,... User research team at Cisco Webex world are adjusting to the new workplace regular new normal are at a idea! Mean she should be spending every waking hour working out, '' and it 's just not sustainable hone! And how their work fits into it world where there are no office halls, common break rooms or coolers... Over Zoom of our key findings: Only 5 % of respondents want to make everyday interactions more effective in!, Mani loves to travel, cycle, run and cook and wait for people to come the. To know that working remotely is a BETA experience Webex users understanding they... Us directly for assistance one of the most common complaints i 've been hearing is the expectation of available! Affect the future of work and offer extra availability times, but do n't wait for your company come! Just never knew it s away from your email -- to eat lunch for 30 minutes working from.! Been doing it for a very long time commit to 24/7 — it not. Into a remote worker granted, she does n't have a commute anymore, but does that she! Every waking hour working i work on to find out what advice they would give to someone new remote... 'S mental health is an experienced user Researcher based in Dublin, Ireland reporting into San Jose of want! Transition and how it will be different after this virus by Elizabeth Delahoussaye, RHIA, CHPS, missing. Missing out, '' and it how are you adjusting to new remote work not just for influencers on Instagram anymore halls, common break rooms water... Experiment will lead to more companies operating, at least in part, remotely whether acceleration...